Initial Disclosure Document
This information relates to the activities undertaken by Whoosh Finance Limited, trading as Whoosh Car Finance
The Financial Conduct Authority
The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
Treating Customers Fairly
Our business is committed to treating our customers fairly and ensuring our products and services are suitable for their needs. Treating Customers Fairly (TCF) is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our TCF policy statement.
What Products do we Offer?
We are a credit broker not a lender. We can introduce you to a limited number of finance providers who may be able to assist you with your requirements. We will only introduce you to these finance providers.
The types of finance we can arrange include:
- Hire Purchase (HP)
- Personal Contract Purchase (PCP)
- Conditional Sale
- Personal Loans
- Business Finance
Other Finance Facilities
You may be able to obtain funding for your purchase from other providers and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.
What will you have to Pay to us for this Service?
You will not make any payment to us for processing a finance application or for introducing you to a finance provider. All charges that you will pay including, interest, documentation fees or rentals, where applicable, will be clearly shown on the finance agreement. Our service is entirely free to our customers.
Commission Disclosure
We will receive a commission payment from the finance provider for the introduction if you decide to enter into an agreement with them.
The nature of this commission is as follows: we receive a fixed fee commission per finance agreement entered into, or we receive a commission based on a percentage of the total amount of finance taken.
We will disclose the amount of any commission we will receive and gain your explicit consent before the agreement is entered into.
The typical amount of commission we receive varies depending on the product and provider, but ranges from £50 to £500 per agreement, or between 0.5% and 3% of the total amount of credit.
Complaints
If you wish to register a complaint, please contact us:
- In writing to: Unit 2, 30 Broughton Street, Cheetham Hill, Manchester, M8 8NN
- By telephone: 0800 123 4567
- By email: complaints@whooshcarfinance.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. Information about the Financial Ombudsman Service can be found on their website at www.financial-ombudsman.org.uk
Compensation
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Most types of investment business are covered up to a maximum of £85,000. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS at www.fscs.org.uk
Data Protection
We are registered with the Office of the Information Commissioner (Registration No. ZB989798) and we comply with the Data Protection Act 2018 and UK GDPR.
The personal information you provide will be used to assess your application and, if your application proceeds, to administer your account and provide other services.
We may share your information with credit reference agencies, fraud prevention agencies, and other organisations involved in credit decisions and for debt recovery purposes.
For full details of how we use your personal information, please see our Privacy Policy.
Who Regulates Us?
Whoosh Finance Limited (Company No. 15772578) is authorised and regulated by the Financial Conduct Authority (FRN No. 1020313).
Our permitted business is credit broking and debt adjusting. You can check this on the Financial Services Register by visiting the FCA website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.
Contact Us
Whoosh Finance Limited
Unit 2, 30 Broughton Street
Cheetham Hill, Manchester
M8 8NN, United Kingdom
Telephone: 0800 123 4567
Email: hello@whooshcarfinance.co.uk
Website: www.whooshcarfinance.co.uk
Company Registration Number: 15772578
FCA Registration Number: 1020313
ICO Registration Number: ZB989798
Document Version: 1.0 | Last Updated: December 2024